Our shipping is calculated on the weight of your order. As a small non profit we only don't have much clout with couriers but we have negotiated the best rates we could through our carbon neutral courier service. Here are our current postage rates:
0kg-2kg = £3.50
2kg-10kg = £5.95
10kg-15kg = £7.50
15kg-20kg = £9.25
On average we find most orders weigh between 1-10kg, postage will be automatically calculated on checkout.
It's rare, but sometimes couriers can be a little heavy handed. If your parcel arrives damaged please sign for it as damaged, where possible. take a photo of any damage and get in contact with us to let us know. We need the photos to be able to claim anything back with the courier and to try and mitigate the issue in future. We will look to issue partial or full refunds on a case by case basis. Please also refer to our refund policy for further details.
The Globe Zero Waste Shop is owned and operated by The Globe Foundation. Globe is a small nonprofit that has established a community eco centre in Uttoxeter, Staffordshire. We use the shop to help raise funds for our community and environmental projects, including our volunteer programme, as well as encouraging people to make eco-friendly swaps to ethical products.
Of course! Either click the chat button on the bottom right of this page to chat to us, or use the contact form on our contact page to ask a question. We aim to respond to enquires within 1 working day.
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